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Contact Us
If you have any questions about your order, personalization options, or anything related to our products, please contact Customer Service: admin@ornamentexpress.com
If you receive a damaged or broken item, we are very sorry this happened. We will replace it right away if you write to us at admin@Ornamentexpress.com. In the Subject line, please write: BROKEN ITEM - and then your Order #. Tell us which item(s) is to be replaced by giving us the item number, which is either one or two letters followed by 4 numbers. We would also like to know where it was broken, so we can better serve our customers. When we ship your replacement, we will send you an email. This will be done within 5 days of receiving your email. If we have questions, we will be in touch with you via email. Certain items will be picked up by UPS and returned to us!
Once a order is thru the check-out there can be No changes or cancellation of your order!
Discounts on large orders- $200.00 to $299.99-10%--$300.00 to $399.99-15%
$400.00 & above-20% off
We ship via UPS or USPS to any continental U.S destination or APO/FPO address. Shipping to Hawaii, Alaska and U.S. Territories are shipped by Air thru the USPS at a additional charge of $10.00! Shipping outside the U.S. is also available, please e-mail and we will give the necessary information!
Orders will be shipped within 3 to 5 business days!
Shipping Cost to Continental U.S.
Up to $32.99 - $5.95 $33.00 to $65.99-$6.95 $66.00 to $99.99- $7.95
$100.00 to $149.99- $8.95 $150.00 to $249.99 - $9.95
$250.00 to $499.99 - $10.95 $500.00 to $1000.00- $12.95.
2nd day UPS Air is availible at the check-out for $10.00 up charge per order!
We accept AMEX, Discover, M/C and Visa Credit Cards!
We sell all kinds of Personalized gifts, Piggy banks, Baby Blankets, Hooded Towels, Kids bath robes, etc. Go to the Miscellaneous section to see these items! We are located at 17 Demont St. Smithtown, New York -11787
HAPPY SHOPPING AT ORNAMENT EXPRESS! |
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